Question 1

What is aEye AI Surveillance?

Accepted Answer

aEye is a Next-Gen AI Video Management System (VMS) and analytics platform that plugs directly into your existing CCTV camera infrastructure to enable real-time threat detection, automated alerts, and conversational video search.

Question 2

Do I need to replace my existing CCTV cameras?

Accepted Answer

No! aEye is fully hardware-agnostic. It works seamlessly with any standard IP, RTSP, NVR, or legacy analog CCTV cameras through our cloud and edge gateway adapters.

Question 3

How accurate is the AI detection?

Accepted Answer

Our computer vision models operate at over 99% accuracy across human detection, intrusion alerts, perimeter monitoring, and custom object tracking, minimizing false positives from weather or environmental noise.

Question 4

What is aEyeGPT?

Accepted Answer

aEyeGPT is our natural language video intelligence assistant. It lets security teams ask questions like 'Show all red vehicles between 2 PM and 4 PM' and instantly retrieves relevant CCTV clips.

Question 5

How long does installation and setup take?

Accepted Answer

Setup typically takes less than 30 minutes for standard IP networks. Our cloud connector automatically discovers active camera streams and starts processing video intelligence immediately.

Question 6

Is my video data secure and private?

Accepted Answer

Yes. All video feeds and metadata are encrypted in transit and at rest using bank-grade AES-256 encryption. We comply with GDPR and enterprise privacy standards.

Question 7

What support channels do you offer?

Accepted Answer

We provide 24/7 technical support, enterprise SLA guarantees, dedicated account managers, and continuous AI model updates to ensure seamless operation.

Frequently Asked Questions

GeneralWhat is aEye AI Surveillance?

GeneralDo I need to replace my existing CCTV cameras?

Security & AIHow accurate is the AI detection?

Security & AIWhat is aEyeGPT?

DeploymentHow long does installation and setup take?

DeploymentIs my video data secure and private?

Pricing & SupportWhat support channels do you offer?